Digital transformation during the pandemic has broken down the barriers between health IT systems and the communities they serve.
“Suddenly the edge of the network isn’t controlled anymore – it’s everywhere, it’s your home, it’s your phone, it’s everything. And you can’t do that without the cloud,” Jonathan Murden, lead healthcare technologist for Citrix, told the webinar Connected IT to Deliver Care – Any Place, Any Time.
The webinar was led by Together for Health – a series of events across the public sector led by Dods Group – and IT solutions specialists Citrix.
Keynote speaker Dr Adrian Hayter, a GP at the Runnymede Medical Practice who is also NHS national clinical director for older people, highlighted how a combination of digital technology and the advent of integrated care systems across England finally gives the NHS the chance to meet the public’s expectations that the care they receive is joined up.
Connecting up the sources of information allows a single view of an individual’s health and care, provides insights and intelligence to support population health management and enables consumer apps and wearables to support people in managing their own health and wellbeing.
In many NHS organisations the pandemic has changed the technology team from being seen as a support service to being acknowledged as strategic partners in delivering care, with the IT director working alongside the medical and nursing directors in solving critical problems.
Adrian highlighted the importance of digital teams building on the heightened clinical enthusiasm for technology to learn how to deliver transformation together.
“In this pandemic it’s been amazing how people have worked together to solve problems in quick ways – in almost a hackathon type approach – really involving clinicians in that conversation in a way where transformation can really take hold”.
Panellist Justin Beardsmore, chief technology officer at Lewisham and Greenwich NHS Trust, emphasised the importance of technologists building close relationships with clinical teams to enable a deep understanding of how technology can meet the needs: “You need to get as close to the coalface as possible. It [involves] a lot of observations. You need good relationships.”
The need for remote working during the pandemic has improved the support that GPs and others are able to give frontline community workers such as care home staff. Adrian said: “What we have seen is that the technology has enabled systems of care to support those frontline workers to use simple devices such as oximeters to spot the deteriorating signs of a resident before [it becomes critical].”
In many parts of the country this has enabled GPs to use a ‘virtual ward’ approach to supporting care home residents and people in their own home. Simple observations for vital signs have been transmitted to the GP surgery for assessment, greatly improving the chances of identifying someone at risk from illnesses such as COVID-19 and sepsis.”
“The technology is accelerating at pace,” Adrian said.
– Watch Webinar –
Connected IT to Deliver Care
Any Place, Any Time
Please complete the form below and click submit. You will then receive an email to the address you supplied containing a link to view the webinar.